PSB Manthan 2025: Banking leadership, regulators, experts, academicians converge
(source : ANI) ( Photo Credit : ani)
PSB Manthan 2025 Wraps Up: Public Sector Banks Gear Up for Growth and Innovation
In Gurugram, the two-day PSB Manthan 2025 event came to a close on Saturday, bringing together top leaders from India’s public sector banks (PSBs). Organized by the Department of Financial Services (DFS) under the Ministry of Finance, the programme kicked off with insights from the DFS Secretary, who set the tone for big changes ahead.
This gathering wasn’t just a meeting—it was a powerhouse of ideas. Senior executives from PSBs joined forces with regulators, industry pros, academics, tech experts, and banking veterans. Big names like RBI Deputy Governor Swaminathan J, Chief Economic Adviser V Anantha Nageswaran, former SEBI Chairman M Damodaran, and ex-SBI chiefs Rajnish Kumar and Dinesh Kumar Khara shared their wisdom. Other stars included former RBI Deputy Governors R Gandhi, NS Vishwanathan, and MK Jain, plus leaders from insurance and tech sectors.
The DFS Secretary kicked things off by saying PSBs have left behind tough times of survival. Now, they’re ready to lead India’s push towards Viksit Bharat 2047—a developed India by 2047. He urged banks to aim for global standards, beef up governance, build tough operations, and champion key industries, from old-school ones to exciting new fields.
The event buzzed with action: seven panel discussions, three expert talks, a cozy fireside chat, and lively open-house sessions. Topics ranged from boosting customer experience and governance to sparking innovation, driving credit growth, managing risks, prepping the workforce, modernizing tech, and aligning with national goals.
Participants dove deep into reimagining how customers interact in the digital age. They talked about embedding strong governance for smooth operations, fueling smart innovations, and ensuring steady credit flow without risks. One big focus? Building a workforce that’s inclusive and ready for tomorrow’s challenges.
Speakers pushed for simpler processes, quick fixes for unhappy customers, and seamless services. They suggested PSBs grab next-gen tech, create shared platforms to cut costs, and craft personalized products for everyone—from farmers to tech startups.
Tech took center stage, with calls to ditch outdated systems for agile, connected platforms. This would mean better digital banking, stronger cyber defenses, and smooth ties to India’s digital public infrastructure. Experts stressed robust rules for Artificial Intelligence (AI) in banks—to handle model risks, promote ethical use, and shield against new threats.
Collaboration emerged as a key theme. PSBs should team up with fintechs, universities, global players, and entrepreneurs to supercharge their skills and speed up innovation. No more getting stuck with one vendor—open partnerships mean flexibility and fresh ideas.
PSBs aren’t just about banking; they’re vital for financial inclusion and India’s big dreams. They must double down on strengths in agriculture, MSMEs (micro, small, and medium enterprises), housing, and infrastructure. At the same time, they need to fuel sunrise sectors like renewable energy, electric vehicles, green hydrogen, semiconductors, shipbuilding, and digital tech.
The vision? Turn PSBs into global giants that back Indian businesses abroad and rival the world’s top banks. Customer focus, tech-driven efficiencies, and ongoing staff training will be game-changers. It’s not just about digitizing old ways—it’s about rethinking services to build trust, boost efficiency, and include more people.
In open-house chats, PSB leaders swapped stories, shared bold ideas, and flagged worries on governance, tech shifts, and earning customer loyalty. These real-talk sessions paved the way for practical steps forward.
By the end, PSB Manthan 2025 left everyone aligned. Short-term wins include sharper governance, top-notch customer service, tech upgrades, and smarter credit. Long-term, PSBs aim for sustainable growth and world-class status, fueling Viksit Bharat 2047.
This event shows Indian banking’s bright future: driven by ambition and purpose, with PSBs at the heart of national progress and global dreams.
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