New Delhi – On Saturday, the New Delhi Municipal Council (NDMC) opened a Suvidha Camp at its Convention Centre to handle citizen complaints. The event attracted more than 100 officers from 30 NDMC departments and a crowd of local residents, all ready to sort out issues on the spot.
The council registered 78 grievances that covered a wide range of services, from personnel and civil engineering to horticulture, public health, enforcement, commercial, tax and estate matters. Officials met each complainant face‑to‑face, clarified the steps needed, and gave expected timelines for solutions. Where higher‑level decisions were needed, department heads explained the process and promised follow‑up.
In addition to the physical camp, NDMC has launched a contact‑less “Jan Suvidha Portal” on its website (https://www.ndmc.gov.in/complaints.aspx). Residents can file complaints, track status, and rate the resolution right through the portal. The council also monitors feedback submitted on X, Facebook, and Instagram, resolving complaints as quickly as possible.
The city’s waste‑management efforts are also getting a boost. Just last month, Chairman Keshav Chandra distributed modern sanitation tools to all 14 sanitation circles. Each zone now has 300 hand‑held dustbins for source‑level waste, 27 fully equipped cleaning trolleys for market cleanup, 14 megaphones for public awareness, and 300 waste bags per circle to keep streets cleaner and greener.
NDMC’s move to bring staff, services and technology together aims to make civic services faster and more transparent for New Delhi residents.
Stay informed on all the latest news, real-time breaking news updates, and follow all the important headlines in world News on Latest NewsX. Follow us on social media Facebook, Twitter(X), Gettr and subscribe our Youtube Channel.
