Tuesday, October 28, 2025

Tag: customer

Cracker Barrel’s Kitchen Chaos: Flip-Flops on Biscuits, Meatloaf Spark Customer Backlash

Cracker Barrel, the beloved American restaurant chain famous for its Southern comfort food, is in hot water. The Tennessee-based spot is racing to rebuild trust after scandals over frozen biscuits and microwaved meatloaf. But mixed signals from bosses are leaving kitchens in disarray, staffers say. Let's break down what's going on.

‘Pocket-packing’ trend has customers taking advantage of freebies — to the extreme

With inflation hitting hard and making everyone watch their spending, a quirky new trend called "pocket-packing" is popping up at restaurants and fast-food spots. Diners are grabbing way more freebies than they need—like extra plastic utensils, straws, napkins, sugar packets, and ketchup packets—to stash for later. But this habit is starting to cost businesses big time.