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Monday, October 20, 2025
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Commentary: When loved ones, not scammers, misuse your digital credentials

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Singapore’s Central Provident Fund (CPF) is meant to secure retirees, but fresh stories of money being taken by friends and relatives are shaking that sense of safety. Lawyer Mark Yeo pointed out that the latest wave of CPF thefts shows how even the people you trust most can pose a financial threat.

Mark Yeo, who has counselled clients on financial crime, said the cases “illustrate that the risk lies not only with strangers but also with those closest to us.” In a handful of recent incidents, close family members and longtime friends used the names of unsuspecting CPF account holders to siphon off savings. The thefts often slipped past verification checks because the perpetrators already had a personal relationship with the victim.

The CPF scheme, overseen by Singapore’s Ministry of Manpower, requires workers to contribute a share of their wages into a personal account. These funds can later be withdrawn for housing, healthcare, or retirement. To access the money, the account holder must provide valid identification and meet certain eligibility criteria. Yet the new cases show that identity verification can be circumvented when someone already has a trusted reputation.

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Yeo stressed, “When a person blames you on faith, you might not question the request. That is why you should always verify. A quick call to the CPF hotline, a review of the application, or a trip to the CPF website can reveal a lot about whether the request is legitimate.” He added that many victims were unaware that CPF records can be accessed online, making it easier to spot irregular activity.

Financial advisers recommend setting up a two‑factor authentication for CPF online access. They also advise keeping a log of all requests for account access and scheduling regular checks of account statements. “Don’t wait for an alert,” Yeo says. “Regular monitoring is your best defense.”

If you believe your CPF account may have been compromised, act fast. Contact the CPF Board immediately using the official helpline or their secure online portal. Don’t share your CPF number or login credentials with anyone who dares to ask for them, even if they appear to be a family member or close friend.

The CPF Board has launched a public awareness campaign to warn people about new scams. They are urging account holders to report suspicious activity and to double‑check any request that involves withdrawing money or printing documents on the CPF account. Urgent updates can be found on the CPF website’s “Security” page.

In short, your CPF savings are safe only if you keep a tight grip on who can access them. Trust is valuable, but so is verification. If you notice any irregularities, act quickly. Protecting your retirement funds now can keep your future secure.


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